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Create your trip with confidence.

A practical walkthrough of every step, from entering a route to tracking your cargo after dispatch.

  1. Set your route

    01

    Enter the pickup location and destination. Choose the closest matching address so we can estimate the route accurately.

    Keep site access instructions ready for pickup and delivery.

  2. Describe your cargo

    02

    Select the cargo category, then provide the weight, quantity and a short description of what is being moved.

    Accurate cargo details help us recommend suitable handling.

  3. Choose a truck

    03

    Review the available truck type and capacity for your load. The selection may affect both price and availability.

    Unsure about the truck? Contact support before confirming.

  4. Review the estimate

    04

    Check the route, cargo, truck, expected timing and estimated cost. Edit any detail that does not look right.

    Nothing is submitted until you confirm the summary.

  5. Confirm and pay

    05

    Standard accounts complete payment upfront. Contract accounts follow the billing terms configured for their business.

    A successful confirmation creates your trip reference.

  6. Track the trip

    06

    Follow progress from your dashboard as the trip moves through dispatch, pickup, transit and delivery.

    Use the trip reference whenever you contact support.

Need another answer?

Explore common trip questions.

Learn more about cancellation, supported cargo, account types and what happens after booking.

View all FAQs